Privacy Policy – Liverpool Innovation Park

This privacy notice tells you what to expect us to do with your personal information.

We have a joint controller relationship with Remstone Property Management for the purpose of Joint venture in retail space. Site Management.

We also have a joint controller relationship with CBRE and Worthington Owen for the purpose of lettings.

Contact details

Email

mail@remstone.co.uk

What information we collect, use, and why

We collect or use the following information to provide services and goods, including delivery:

• Names and contact details

We collect or use the following information to comply with legal requirements:

• Name
• Contact information

Lawful bases

Our lawful bases for collecting or using personal information to provide services and goods are:

• Consent

Our lawful bases for collecting or using personal information for legal requirements are:

• Consent

Where we get personal information from

• People directly

How long we keep information

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements. Where we provide you with any service, we need to retain the information we hold about you for at least as long as we continue to provide that service to you. By law, we must keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years for tax purposes. We must keep this information for at least five years after a client ceases to be a client under the UK money laundering regulations 2017. We may use methods such as pseudonymisation which is a process whereby we replace identifying fields of data with other non-identifying data fields. This anonymises the data so that it is no longer personal data. We may use this method where we are required to retain certain types of information to perform business activities, such as statistical analysis and reporting on our equality, diversity and inclusion performance. This type of statistical data is often required for ESG (Environmental, social and governance) investment purposes by clients.

Who we share information with

Data processors

Liverpool Innovation Park

This data processor does the following activities for us: Manages contact form submissions.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal data.

Your right to rectification – You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal data in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal data in certain circumstances.

Your right to object to processing – You have the right to object to the processing of your personal data in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.

Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.

You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:           

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

Last updated

5 July 2024